Chhapai Lab

Legal

Privacy Policy

Last updated: 16 August 2026

This Privacy Policy explains how Genie Prints Pvt Ltd collects, uses and protects your personal information when you use Chhapai Lab's website, kiosks and services.

1. Information We Collect

We collect information you provide directly, such as your name, phone number, email, shipping address and personalisation details when you place an order or create an account.

We also automatically collect usage data such as device type, browser and pages visited, to improve our services.

2. How We Use Your Information

  • •To process and fulfil your orders, including production and delivery.
  • •To create and manage your customer account and order history.
  • •To provision and maintain Dynamic QR subscriptions and contact cards.
  • •To send order confirmations, status updates and, with your consent, promotional communications.
  • •To prevent fraud and keep our services secure.

3. Sharing of Information

We share your information only with trusted partners necessary to fulfil your order, such as courier and logistics providers, and with payment processors. We never sell your personal data.

4. Data Retention

We retain your information for as long as your account is active and as needed to provide our services, comply with legal obligations and maintain business records.

5. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. Opting out of marketing communications will not affect order-related communications.

6. Security

We use reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated revision date.

Genie Prints Pvt Ltd · Crafted in India